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SOFTWARE FOR RETAILERS & STORE CHAINS

ERP for retail chains. From purchasing to finance.

Connect buying needs, purchasing, inventory, sales and loyalty points with accounting and finance. Tasks, HR, approvals, tools and equipment, and project sales keep records that teams can hand over, track and reconcile.

Illustrative workflow

One connected workflow

A store linked to inventory and management teamsIllustration of a central store with parcels, goods intake and source records. The surrounding labels lead to purchasing, sales, inventory, accounting and finance workflows.
  1. Purchase demandNeeds & requests
  2. PurchasingOrders & receipts
  3. Inventory & deliveryStock & dispatch
  4. Sales & loyalty pointsOrders & customers
  5. AccountingDocuments & posting
  6. FinanceReceipts, payments & balances

Supporting operations

Source documentsProcessing statusResponsible person

Team members
95
Completed projects
150
Years of experience
10
Offices
3

Chain operations with shared records

One task crosses several teams.
Its information needs to follow.

Customers need goods, stores need staff, and accounting needs documents. Follow the whole workflow to see where it starts, who it is waiting for and what still needs reconciliation.

Choose a journey
to see the information that follows.

The store needs goods. Who approves, when will they arrive, and what is still payable?

Linked recordsIllustrative journey
Purchase demandAccountingFinance & budgets
  1. Demand
  2. Purchase approval
  3. Purchase order
  4. Goods received
  5. Invoices & balances

Purchase demand follows the requester, approval levels, purchase order and quantities physically received. Accounting then reconciles invoices, purchase costs and supplier balances.

See how the steps connect
Understand each store’s performanceRevenue, available stock, end-of-day cash and who is responsible.

Questions from chain owners

Add more stores.
Why do you still have to check everything yourself?

Sales performance, stock, cash and responsibility need shared records. Choose the task that sends you back for answers most often.

Store performance

Sales look good. Is store performance clear?

Sales alone cannot show whether they produce gross profit. You need records to review each store.

Records to reconcile

Revenue · Recorded cost of goods sold · Gross profit

See how to check

Stock & capital

Goods are in stock. Can they be delivered to the customer?

Goods reserved for another order, in transit or at another warehouse make delivery promises uncertain.

Records to reconcile

Total stock · Reservations · Available to dispatch · Days in stock by serial

See how to check

End-of-day cash

The store reports payment collected. Does the cash actually balance?

The reported total does not explain differences, who holds the money or handovers still pending.

Records to reconcile

Cash on hand · Physical count · Differences · Cash holder

See how to check

Permissions & responsibility

Add another store. Why do decisions still come back to you?

When permissions to create, approve or view data are unclear, work often returns to one person for a decision.

Records to reconcile

Roles · Store scope · Approver · Status

See how to check

Client

A customer returns. Do they have to start again?

When reception staff change, customers repeat their purchases and pending requests while staff ask several teams.

Records to reconcile

Customers · Purchases · Service records · Current step

See how to check

From figures to transactions and responsibility

Find the issue. Trace the work to resolve it.

Trace store figures back to orders, goods, receipts and owners. Choose a situation to see how teams work together.

Swipe to choose a topic

Manage the whole chain

Add more stores. Can you still see the whole chain?

Each store updates separately, and managers have to ask several teams.

What managers can check

Trace chain activity to the relevant store, order, document and owner to find work still pending.

Steps that need to connect

  1. Customers & quotations

  2. Orders & policies

  3. Purchasing & inventory

  4. Delivery & after-sales

  5. Payments & balances

SPECIALIST WORKFLOWS FOR EQUIPMENT RETAIL

When goods have serial numbers,
and orders have installation batches.

Trace the exact item, completed work and amounts still pending. These workflows retain links between stores, warehouse, delivery and installation teams, and accounting.

One record across teams

Illustrative operating workflow
Blackwind Chain operations

One serial. The full history.

Linked records

Device record

Look up by Serial / IMEI

Identification
Product · Serial / IMEI
Location
Source warehouse · Destination warehouse
Related records
Sales order · After-sales records
Beyond the total stock count

Teams working on the same record

  1. Warehouse

    The right item, at the right destination

  2. Sales

    Linked to the customer's order

  3. After-sales

    Trace goods already sold

PLATFORMS & SERVICES

Choose your solution.
Deploy it around your needs.

Explore Blackwind’s platforms and services to find the right scope for your business.

CLIENTS & PARTNERS

Growing together.

Businesses and organizations that have worked with Blackwind.

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  • Công ty Cổ phần Kinh doanh thiêt bị vật tư ngân hàng BEMB
  • CÔNG TY CỔ PHẦN HESMAN VIỆT NAM

LET’S GET STARTED

Which questions do you
keep having to ask?

End-of-day cash, goods in transit, unpaid balances or records awaiting action? Tell us what makes your chain difficult to manage so we can clarify the process and implementation scope together.

Discuss what is holding you up